Terms of Use

1. Scope and provider

(1) These Terms of Use (“Terms”) govern the use of the platform Big Box Rox (the “Platform”), operated by Sebastian Erfurth, Sonnenstraße 54b, 97456 Dittelbrunn, Germany, email: info@bigboxrox.com (the “Provider”, see the Imprint). Deviating or conflicting terms of the user do not become part of the contract unless the Provider expressly agrees to them in text form.

(2) A consumer within the meaning of these Terms is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB).

2. Description of the service

(1) Big Box Rox is an AI-assisted digitisation and documentation service for personal physical collections. The result includes an individual collection page. By default, the collector profile, complete collection list, sections, series, title cards and the user photographs intended for those surfaces are visible even without an account. In the settings, the user can restrict the entire collector page to signed-in users. Specific title detail pages and additional detail galleries require sign-in. Every fully created and unlocked account can use community reactions, follow collectors, see their recent additions and send private messages. The optional Members Club activates the advanced tools described in section 5, including community-wide search, filters and comparisons, advanced statistics, the display and bookmarking of White Whales, and the mobile collection quick match (“Quick Check”).

(2) The paid digitisation package exclusively covers one-time AI-assisted image processing, data capture, structuring and export for the number of collection titles stated for that package. Each recognition service is performed when its recognition result is made available to the user. The package purchase and Members Club are legally and operationally separate services. The package purchase alone creates no membership and no recurring payment obligation.

(3) Storage, editing, export, provision of the public or login-protected overview selected by the user and other access to collection data are provided for the period during which the Platform is operated. The export contains collection data recognized by Big Box Rox from the user’s own photos, manual entries and corrections, and links to the user’s own photos. JSON and structured Excel export are available to every fully created account, including the free Explorer account. Content from external game databases is not exported. These functions depend neither on a package purchase nor on an active Membership. They do not, however, constitute a guarantee or a right to operation or hosting for an unlimited period.

(4) Where Big Box Rox displays a value for a collection item, it is an automatically calculated, non-binding replacement-value indication based on consistent rules (“Big Box Rox Value”). It is neither an offer to purchase nor a guaranteed sale or purchase price and does not replace an expert appraisal or an individual valuation by an insurer. Recognition of the value by buyers, dealers or insurers is not guaranteed.

(5) The price indication may be based in particular on the title and specific release variant, platform, release country and year, edition, packaging format, genre, condition, sealed status, rarity, available market information, and typical import and replacement costs. It relates to the stated valuation date. Market changes, limited comparable data and characteristics that cannot be identified with certainty may result in differences from the price actually achievable or required.

(6) If the contents of a packaged collection item cannot be seen in the photographs provided, the price indication generally assumes a complete copy (“Complete in Box”). This assumption is identified when the value is displayed. Where photographs or information show that media, manuals, packaging or other material components are missing, this may reduce the indicated value. Recognised sealed status and visible condition may also be taken into account.

(7) The user may correct factual information about the collection item. The Big Box Rox Value itself cannot be freely edited and is recalculated using the corrected characteristics. Purchase prices or value estimates entered by the user are separate from the Big Box Rox price indication and do not influence it. Before using the indication for a sale, insurance or any other economically significant decision, the user should independently verify the release, format, condition and completeness.

(8) There is no claim to uninterrupted availability of the Platform. The Provider endeavours to provide the Platform without interruption but cannot rule out temporary restrictions, in particular for maintenance, in the event of faults or due to force majeure.

3. Registration and account

(1) Certain features require a user account. Registration and login are handled by the service provider Clerk.

(2) Users must provide truthful information when registering, keep their credentials confidential and protect them from access by third parties. Users are responsible for all activity carried out under their account.

(3) Minimum age: use of the Platform requires that the user is at least 18 years old and has full legal capacity.

4. User content and rights

(1) Users retain ownership of the content they add (texts, photos, collection data).

(2) Grant of rights. The user grants the Provider a simple right of use in the content added, limited in time to the duration of provision, to the extent required to process and display it on the personal collection page. The licence covers only the rights the user is able to grant. It permits in particular: storage; technical reproduction; format conversion; automatic rotation; cropping and centering; scaling and compression; colour and brightness reduction; the generation of thumbnails and derivatives; delivery in accordance with the visibility chosen by the user and described in section 5; technical processing by processors; and moderation and evidence preservation in the event of reported infringements. This grant of rights transfers no independent rights in cover artwork, trade marks or third-party designs visible on a collection item. Photographs of collection items uploaded by the user are not used on the landing page, in advertising or in external campaigns (for the distinction from the profile picture, see section 4 (8)). The licence generally ends when the respective content or the account is deleted. Beyond that end, only the following exceptions apply: where statutory retention obligations require otherwise, for time-limited technical backup copies, and for necessary evidence preservation and legal defence. These exceptions are described in more detail in the Privacy Policy.

(3) The user permits the Provider to technically process the uploaded photos to the extent required for display and operation, in particular cropping, scaling, centering, automatic rotation, format conversion, compression, colour and brightness reduction and the generation of thumbnails. When public mode is selected, technically optimised versions of user photographs may appear on title cards, in collection, section and series lists, and on decorative surfaces, including to visitors without an account. In login-protected mode, they are not delivered to guests. Additional images and detail galleries are displayed to other users only after sign-in; the direct original file is not provided. The account owner can view their own photographs independently of Membership.

(4) Users warrant that they hold the necessary rights to their content and do not infringe any third-party rights.

(5) Collection photos must be photographs taken by the user of specific physical items from their own collection. Pure scans, downloaded product images and images from retailer or database websites are prohibited. People, documents, addresses and other private information must not be recognisable. A versioned timestamp of the acknowledgement of these upload rules is retained.

(6) If the user culpably infringes third-party rights through content they have added and the Provider is held liable by third parties as a result, the user shall indemnify the Provider against such claims, including the necessary and reasonable costs of legal defence. The Provider will inform the user of any such claim without undue delay and give the user the opportunity to comment, and will not acknowledge third-party claims without consulting the user. Further statutory claims remain unaffected. No indemnification applies to the extent the Provider itself caused the infringement or culpably continued it after specific knowledge, nor for unjustified third-party claims. Flat-rate contractual penalties and any unreasonable shifting of the Provider’s own operator duties onto consumers are not covered by the indemnification.

(7) The user determines which photographs to upload, the main photograph, order, sections, series and special pieces. Big Box Rox does not editorially select the contents of a collection.

(8) Profile picture. Providing a profile picture is optional. As long as no profile picture is set, the initials of the collector name or a neutral placeholder image are shown. A profile picture that has been set can be replaced or removed at any time. The profile picture serves to identify and link the collector profile. In line with this profile function it may appear on the collector page and, when public mode is selected, on the landing page, in the collector directory, in rankings, in community overviews and in linked profile cards, including to visitors without a user account. The Provider may crop the profile picture for this display (including an automatic square crop aligned to a detected face), scale, compress, convert it to other formats and technically cache it. The user warrants that they hold the necessary copyright, personality and other rights in the profile picture; images of other people may only be used with their consent. Infringing profile pictures can be reported, provisionally blocked and removed. The profile picture is used solely for this display within Big Box Rox and is not passed to third parties for advertising or used in external advertising.

5. Public visibility and searchability

The personal collection documentation includes a collector page. It includes the collector profile with profile details and aggregate statistics, the complete collection list, sections and series, title cards with title names, and the technically optimised user photographs intended for those surfaces. By default, this page is accessible to visitors without an account, findable in the public directory (“Browse”), and the collector profile may be indexed by search engines. In the settings, the user can switch to “signed-in users only” at any time. The profile and collection are then not delivered to guests, are excluded from the public directory and marked “noindex”. Signed-in, fully created and unlocked accounts can still open the page. Collection lists, sections, series and login walls remain marked “noindex” regardless of the selected visibility.

Specific title detail pages, additional images and detail galleries are available only to the account owner and signed-in users. Search, facets and sorting within one collection are visible but locked for guests; every fully created and unlocked account can use these local tools after signing in, regardless of package or Membership. Community reactions, following, the personal recent-additions feed and private messages are also available to every such account. Displaying White Whales, community-wide search, filters, comparisons and other expressly identified advanced tools requires an active Membership. Values and purchase prices entered by the user, the price indication calculated by Big Box Rox for a title, and the user’s precise location are not shown to third parties. Users can export their data at any time and delete their account including their collection at any time (“stop sharing” means export plus deletion). The default order of the public directory (“Browse”) is based on collection size. Other sorts use recency, collection data or community reactions. Neither the digitisation package nor Membership affects placement. Hall of Fame and popularity rankings are generated automatically from collection data and community reactions; in this respect Big Box Rox does not make an editorial selection. In addition, the Provider may editorially highlight individual collections in the directory (for example as “Collection of the Month”); there is no entitlement to this, and the automatic rankings remain unaffected. Details of the data processing are set out in the Privacy Policy.

Allegedly illegal content (in particular potential copyright, trade mark, personality or privacy infringements) can be reported through the central notice form at bigboxrox.com/report, including without an account; the report links shown next to content lead to this form. The Provider reviews complete notices carefully and not by automated means alone, following the procedure under Art. 16 DSA. The contact details supplied may be used for necessary follow-up questions and to communicate the decision. Anyone who repeatedly submits manifestly unfounded notices may be suspended from the notice procedure for a reasonable period pursuant to Art. 23 DSA.

Feedback and complaint mechanism. The Provider confirms receipt of a notice and informs the notifier of its decision (Art. 16 (4) and (5) DSA). Where content is removed or disabled, the affected user receives a statement of reasons pursuant to Art. 17 DSA. Both sides may appeal such a decision free of charge for six months via the form at bigboxrox.com/appeal (internal complaint handling system pursuant to Art. 20 DSA); complaints are handled in a timely, diligent and non-discriminatory manner and not solely by automated means. In addition, recourse to a certified out-of-court dispute settlement body under Art. 21 DSA and to the ordinary courts remains available.

6. Prohibited use

In particular the following are prohibited: unlawful content, infringements of rights, spam, automated retrieval (scraping) of the Platform, misuse of the community features, and the bulk or commercial extraction of other users’ collection data from the search.

For the messaging feature the following applies in addition: harassment, spam, and bulk or unsolicited commercial outreach to other members are prohibited. Messages are private; if a message is reported by a participant of the conversation, it may be reviewed by the provider for moderation purposes. Violations may lead to restrictions of the messaging feature or suspension of the account. Details of the data processing are set out in the Privacy Policy.

Measures in the event of infringements. In the case of unlawful user content, in particular infringements of intellectual property rights, the Provider may take graduated measures depending on the number, severity, obviousness and consequences of the violations and taking into account justified counter-statements: removal or blocking of the affected content; notice or warning; temporary restriction of the upload function; temporary suspension of the account; and, in the case of serious or repeated culpable violations, permanent suspension of the account. Unverified or manifestly unfounded notices are not treated as confirmed violations.

7. Digitisation packages, Membership and payment

(1) One-time packages are offered as Collector (350 titles, €19.90), Curator (750 titles, €39.90) and Archivist (1,500 titles, €69.90). Expansions add 250 titles for €14.90. The three package prices are the introductory prices governed by section 12. New users can digitise 50 titles free of charge. Expansions are available only after purchasing one of the three paid digitisation packages and cannot be combined with the free Explorer allowance. Each user account may purchase exactly one of the three digitisation packages. Any later increase in recognition capacity is available exclusively through expansions, which may be purchased repeatedly. The Founding rules in section 12 additionally apply to the first package purchase. All prices are final prices; VAT is not charged pursuant to § 19 of the German VAT Act (UStG, small business scheme).

(2) Payments are processed by the payment service provider Stripe (see the Privacy Policy). Upon taking out a paid plan, a paid contract for the booked term is concluded between the user and the Provider. After successful completion, the Provider promptly sends a contract confirmation containing the specific contract content to the email address entered during payment. This email is intended for the user’s records and should be stored permanently.

(3) A digitisation package entitles the user to the stated number of AI recognitions. Unused recognitions may be redeemed within 36 months of the respective purchase and only while the Platform is operated. Any use technically enabled beyond that period is voluntary and does not establish a future entitlement. Every package buyer makes an equally presented YES/NO choice about including Members Club. Without an express YES, no Membership is created. With YES, section 12 applies. A new Membership receives twelve free months and then continues at €2.99 per month. An existing paid subscription is not duplicated; its next charge is moved twelve months beyond the already paid contract end while its monthly or annual interval remains unchanged. An explicitly selected YES resumes a cancelled but still running subscription. Honorary, Lifetime and Comp entitlements do not create an artificial Stripe subscription.

(4) Members Club can also be purchased independently for €2.99 monthly or €29.90 annually. A new Founding Member starts monthly after the free year and may voluntarily switch to annual billing beforehand. Term, cancellation and the next charge are displayed before ordering.

(5) Cancellation is possible at any time and without giving reasons. A permanently available, directly and easily accessible cancellation button pursuant to § 312k BGB is provided, reachable without prior login and leading directly to a confirmation page; cancellation is also possible via the subscription management in the account.

(6) Voluntary Membership exclusively pays for the advanced tools identified as Membership benefits and provides the same paid feature set to every Member, regardless of digitisation package. Ending Membership only pauses those advanced tools; likes, following and private messages remain available. While the Platform is operated, the collection, editing, export, visibility and recognitions still usable under paragraph 3 remain available. The statutory right of withdrawal for consumers and the voluntary money-back guarantee are set out in section 8 of these Terms.

(7) If the Members Club is permanently discontinued during an already paid service period, Membership ends on the discontinuation date. The part of the price attributable to the period no longer provided will be refunded pro rata unless overriding statutory provisions, in particular insolvency law, provide otherwise. Further mandatory statutory rights remain unaffected.

8. Right of withdrawal, money-back guarantee and refunds

(1) Statutory right of withdrawal. Consumers have the statutory right of withdrawal of 14 days when entering into a paid contract for a digitisation package, an expansion or the Members Club. The details are set out in the withdrawal notice below.

(2) Immediate start of service. During checkout, the user may request that the Provider begins performance before the withdrawal period expires. If the user subsequently withdraws, they owe compensation for the service already provided up to the withdrawal. However, paragraph 3 applies in the user’s favour.

(3) Money-back guarantee (14 days). Independently of the statutory right of withdrawal: if the user withdraws from their first digitisation package within 14 days, the Provider refunds the full amount paid, without giving reasons and without deduction for services used. The guarantee applies once per user account and does not apply to expansion purchases.

(4) After the 14 days. Thereafter, refunds under this voluntary money-back guarantee are excluded. The statutory right of withdrawal, the statutory rights in case of defects of digital products (sections 327 et seq. BGB) and the refund under section 7 (7) remain unaffected. Members Club can be cancelled at any time with no more than one month’s notice; the package purchase remains unaffected.

(5) Collection after Membership ends. After Membership ends, the stored titles and photos remain fully visible to the account owner, editable and exportable while the Platform is operated. Ending Membership alone does not hide or delete the collection. New titles can be added using recognitions still available under section 7 (3).

(6) Founding Member status. Founding Member status arises from a package purchase with Members Club opt-in (section 12 (2)); the statutory 14-day right of withdrawal applies. If the Members Club membership is withdrawn, the status lapses (section 12 (3)).

(7) Processing. Refunds are made via the original payment method (Stripe) within 14 days of receipt of the declaration.

Withdrawal notice

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (Sebastian Erfurth, Sonnenstraße 54b, 97456 Dittelbrunn, Germany, email: info@bigboxrox.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. by email). You may also use the withdrawal button (“Declare withdrawal”) in the footer of our website. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to the service already provided until you have communicated your withdrawal. (Note: under our voluntary money-back guarantee we refund the full amount within the first 14 days.)

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To Sebastian Erfurth, Sonnenstraße 54b, 97456 Dittelbrunn, Germany, email: info@bigboxrox.com:

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service: [plan name]
Ordered on (*): _______
Name of consumer(s): _______
Address of consumer(s): _______
Signature of consumer(s) (only if this form is notified on paper): _______
Date: _______
(*) Delete as appropriate.

9. Liability

(1) The Provider is liable without limitation for damage resulting from injury to life, body or health caused by a negligent or intentional breach of duty, and for other damage caused by an intentional or grossly negligent breach of duty.

(2) In the case of slight negligence, the Provider is only liable for the breach of a material contractual obligation (cardinal obligation) whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely. In this case, liability is limited to the foreseeable damage typical of the contract.

(3) Any further liability of the Provider is excluded. Liability under the German Product Liability Act and within the scope of a guarantee expressly assumed by the Provider remains unaffected.

(4) The Provider’s responsibility for content provided by users is governed by the statutory provisions, in particular Art. 6 and 8 of Regulation (EU) 2022/2065. The Provider does not carry out any general prior review of all user content. Sufficiently specific indications of allegedly unlawful content, as well as official or court orders, are reviewed without undue delay in accordance with the statutory requirements, and necessary measures are taken.

10. Term, termination and deletion of the account

(1) The free user account can be terminated or deleted by the user at any time and without notice via the account settings. For paid plans, section 7 applies in addition.

(2) Upon deletion of the account, the associated personal data and public content are deleted, unless statutory retention obligations require otherwise. Users can back up their data via the export function before deletion.

(3) In the event of serious or repeated violations of these Terms, the Provider may temporarily suspend or extraordinarily terminate the account after prior notice, or without notice in the case of particularly serious violations. The right of both parties to ordinary termination remains unaffected.

(4) The Provider may discontinue the Platform in whole or in part for important economic, legal or technical reasons. These include, in particular, closure of the business, lasting lack of economic viability, loss of essential third-party services, statutory or regulatory requirements, or technical impossibility. For a planned discontinuation, the Provider will generally notify users in text form at least three months in advance and make collection export available for at least 30 days. These periods may be shortened or omitted in the event of insolvency, force majeure, urgent legal requirements or unforeseeable technical impossibility.

(5) Upon final discontinuation, provision of the affected Platform functions ends. There is no right to continued operation for an unlimited period. Section 7 (6) and mandatory statutory rights, in particular rights concerning reimbursement for unperformed services and access to user-generated content, remain unaffected. In the event of insolvency, the statutory provisions of German insolvency law apply.

11. Changes to these Terms

(1) The Provider may amend these Terms with effect for the future where this is necessary for a valid reason (e.g. changes in the law, supreme court case law, extension or modification of the range of features) and does not unreasonably disadvantage the user.

(2) Users will be notified of changes in text form (e.g. by email) at least 30 days before their intended effective date. Where a change to an existing contractual relationship requires the user’s consent, it takes effect only after the user has expressly agreed. Silence or merely continuing to use the Platform does not constitute consent. If the user declines the change, the previous terms continue to apply to the existing contractual relationship unless it is terminated in accordance with the statutory and contractual rules. Mandatory statutory rights of the user remain unaffected.

12. Introductory price campaign and Founding Members

(1) Introductory price campaign. For this offer version, the first package purchase costs: Collector €19.90, Curator €39.90 and Archivist €69.90. The offer ends at the earlier of 31 October 2026, 23:59:59 German time, and the 100th successfully confirmed first package purchase of this offer version. Earlier purchases and failed or expired checkouts do not count. A successfully occupied place remains consumed after a refund or chargeback. Base-package checkout is paused after the offer ends until successor prices are defined. Expansions of 250 titles remain available for €14.90, as does Members Club.

(2) Founding Members. Every successful first package purchase in this offer version occupies a sequential place #001 through #100; Founder #000 is not counted. Only a buyer who expressly selects YES to Members Club receives that occupied place as their Founding number, badge and Hall entry. Purchases without Club therefore intentionally create gaps in the public sequence. Each account can receive no more than one place and one Founding number. A later separate Club membership does not create Founding status. If a place cannot be reserved atomically, no package checkout is opened.

(3) Free year, withdrawal and reversal. A confirmed Founding Member receives the first twelve months of Members Club without charge. It then continues at €2.99 per month and remains cancellable monthly. An ordinary later cancellation does not remove the confirmed Founding number or badge. A Club withdrawal removes the public Founding benefits, but the place and number are not reassigned. A refund or chargeback of the package also leaves the offer place consumed; mandatory statutory payment rights remain unaffected.

(4) Duration. Confirmed Founding Member status remains in place during Platform operation even if the Members Club membership is cancelled later. It is personal and non-transferable. The status does not guarantee continued operation of the Platform and has no separate cash redemption value.

(5) Badge and Founding Hall. Founding Members receive a visible Founding Member badge with their sequential number. Confirmed Founding Members are also listed in the Founding Hall within the Hall of Fame. Name, avatar, collection title, digitised-title count and collection link appear there only where the selected profile visibility permits public display. Founding status never makes a sign-in-only collection public. Badge and Hall entry are personal and non-transferable.

(6) Discontinuation of the service. If the Platform is discontinued in whole or in part, section 10 (4) and (5) apply. Mandatory statutory rights remain unaffected.

13. Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state of their habitual residence.

(2) If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is the registered office of the Provider. For consumers, the statutory places of jurisdiction apply.

(3) Consumer dispute resolution: the Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

(4) Should individual provisions of these Terms be or become wholly or partially invalid, the validity of the remaining provisions remains unaffected.

(5) Amendments and additions must be made in text form.